To download a printable copy of the UCSB Distressed Students Response Protocol, click the button below.

UCSB Distressed Students Response Protocol

If you notice any of the following behaviors, the Distressed Student Protocol will assist you in responding to the student and providing appropriate referrals.

Student Behaviors

  • Behavioral or emotional change

  • Social withdrawal

  • Change in hygiene or appearance

  • Alcohol or drug abuse

  • Decline in academic performance

  • Excessive or inappropriate anger

  • Bizarre thoughts or behavior

Staff/faculty Reactions to Student’s Behavior

  • Feeling alarmed or frightened

  • Feeling uncomfortable about student’s comments or behavior

  • Concern about student’s ability to function

Is there danger to self or others?

Yes, or student needs immediate attention  

Call 911 or (805) 893-3446 UCPD is the campus community’s emergency response service for medical, psychiatric, and safety concerns.

No, but I am concerned

Submit an online referral to Student Mental Health Coordination Services: REFERaGAUCHO

No, but student is having
academic or personal issues

Refer to Appropriate Campus Support Services:

  • Counseling and Health Resources
  • 893-5013 Alcohol & Drug Program
  • 893-4411 Counseling & Psychological Services, 24- Hour Phone Counseling
  • 893-3088 Social Work Services
  • 893-3371 Student Health Services
  • 893-3030 Student Mental Health Coordination Services

Sexual/Interpersonal Violence Resources

  • 893-4613 Campus Advocacy Resources and Education
  • 893-5410 Title IX & Sexual Harassment Compliance Office
  • 893-5012 Respondent Services Coordination

Academic Resources

  • 893-3269 Campus Learning Assistance Services
  • 893-2668 Disabled Students Program

Other Resources

For a complete list of resources, visit: 
Directory of Resources

UCSB is committed to providing a quality learning environment.
Faculty, TAs, and staff will often be the first to encounter a student
who is in distress. Encouragement and helping the student to seek
assistance with the appropriate campus and community resources
are key. UCSB has multiple professionals poised to respond to
distressed students. These staff members include social workers, 
psychologists, psychiatrists, and coordinators of student mental health
services. Student Mental Health Coordination Services is a readily
accessible single point of contact for staff, faculty, and students
who are concerned about a distressed student. The coordinators
will consult about a student, provide referrals to campus departments,
develop action plans, and follow up with students, staff, and faculty
as appropriate.

Support for faculty and staff after working with
a distressed student: 
Academic & Staff Assistance Program, 
Human Resources, 893-3318.